Frequently Asked QuestionsBefore contacting us, please browse our FAQ.
What are your hours?
Our shipping hours are from 7am-3:30pm Monday-Friday. We do not ship on Saturdays and Sundays along with all major holidays.
Can I see samples of what you offer at your storefront?
Who can buy your products?
Our customers are retail clients, contractors and wholesalers.
How do I get an estimate?
What type of warranty do you offer?
Do you have a standard rate per foot?
Our product has a wide range of customization options. Because of this, we don’t have a standard rate. but feel that we can offer a competitive price for a high-quality product.
How do I maintain my vinyl?
Why should I buy from Vinyl by Design instead of my local box store?
If my project requires a custom fence design, can you provide that?
Definitely. We have a creative group who are happy to turn your vision into reality. We do adhere to codes so if we see that your idea could create potential safety risks we will offer other suggestions. Your satisfaction and safety are our primary concerns.